Processing time

After receiving your order, we conduct strict quality control and inspection.The processing time varies with the complexity, design and size of a particular product. Larger orders will naturally take longer. It normally takes within 24 hours of business day for us to process your order. However, please note that the processing time can also be affected by the stock status of individual items, weekend holidays, national holidays, etc. If your order includes quite popular items that are experiencing stock availability issues, then the order can take 1-3 business days to process and dispatch. We apologize in advance for any inconvenience caused by these delays and thank you for your patience.

Shipping time

This refers to the time it takes for items to be shipped from our warehouse center to the destination. We provide standard shipping service, the delivery time is 7~10 business days. DHL/Fedex(Express shipping) is our fastest shipping, it only takes 3-6 business days to arrive. 

Note: The shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to an invalid address, the customs clearance procedures or other causes.

Import Duties & Customs
The shipping fee that you had paid for; during checkout DOES NOT NOT INCLUDE taxes and import duties. Your parcel may be subjected to customs inspection and the assessment of duties and taxes will be in accordance with local regulations. If taxes and/or duties are incurred for your parcel, you will be responsible to cover the fees before delivery can proceed.

*We splitting up large orders into multiple orders/shipments below  threshold to avoid taxes and duties.*